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Meet Our Volunteers

The volunteers of Ann Arbor have rich and varied business backgrounds. Counselors share their business experience and knowledge in all aspects of small business. In addition, all counselors have specific areas of expertise.

Michelle Webster  - Chapter Chair          Real Estate, Business Valuation, Succession Planning, Strategic Planning

Michelle is a senior business consultant. She is also a commercial realtor and business broker.  Her expertise is in business growth, as well as exit strategies, start-ups through exiting, for small-to-medium sized businesses.

Eugene Laporte – Chapter Secretary          Financial Planning and Administration, Sales, Training

Gene was a director at Merrill Lynch.  His work and educational background include investments, human resources, law, marketing, and management.

Robert Crowner – Chapter Treasurer          Business Planning, Consulting, Financial Analysis, Engineering, Manufacturing

A former professor of management, Bob is experienced with business plans, financial analysis, engineering and manufacturing management.

Eugene Berrodin        Start-Up, Budgets, Marketing, Human Resources, Non-Profits, Leasing versus Buying, Financial Planning 

Gene was one of the organizers of the NLC Mutual Insurance Company and served as vice president. He has experience in organizing and managing non-profit associations.

Edward Cady             Start-Up, Budgets, Marketing, Financial Planning, General Management, Sales 

Muriel Converse        Business Planning, Marketing, Market Research, Consulting, Administration, Training

Trained as an economist and survey researcher, Muriel founded a market research company specializing in customer satisfaction surveys, studies, and general program evaluations whose annual sales grew to over $2 million.

Robert Critchfield         Banking, Business Planning, Financing, Real Estate, Sales

Teresita dela Fuente    Start-up, Business Planning, Financing, Marketing

While serving as Food Service Manager at the University of Michigan Health System, Tessie managed the Patient Food Services Division at the University Hospital and Kellogg Eye Center; and, as a certified instructor for the Education Foundation of the National Restaurant Association,  taught food protection management courses.


Chris Duffy                  Accounting, Bookkeeping

John Early                   Legal Services, Business Planning, Human Resources, Information Systems 

Steve Feinman            Project Management, Business Planning, Financial Planning, Business Strategies 

Graham Fleming         Start-Up, Financial Analysis, Taxes, Computers, Construction, Consulting, budgets

Trained as a chemical engineer, Graham spent many of his later years on the financial end of a multi-national chemical company.

Tanya Garrett           Legal and Intellectual Property Issues, Trademarks, Manufacturing
                                  
(available for e-mail counseling through www.score.org)

Tanya is a registered patent attorney with a background in electrical engineering.  She practices exclusively in the field of Intellectual Property law, including patents, trademarks, and copyrights. She regularly advises clients with issues relating to IP law and new product development.

Ronald Gilbert           Advertising, Cash Flow, Communications, Financing, Marketing, General Management

Mitchell Goodkin       Marketing, Business Plans, Operations, Manufacturing, Finance, Legal

Mitch is an attorney, licensed Professional Engineer, MBA and past chair of the Computer Law Section of the Michigan Bar. Mitch has experience with business, product liability, intellectual property and export law, computer maintenance, manufacturing, automation, engineering, systems analysis, programming, quality control/assurance, product planning, information systems management, engineering management and assessment, legal protection, marketing and licensing intellectual property (patents, copyrights, trade secrets and trademarks).

Cheryl Gracie       Accounting, Bookkeeping

Terry Grover        Business, Information Systems Architecture, Marketing, Business Planning, Training, Project Management 

Terry spent 34 years with Ford Motor Company in Information Technology management, business planning, project management and training development. He then worked for five years with the Environmental Protection Agency as a marketing specialist. 

Karl Hauser          Start-Up, M&A, Business Valuation, Real Estate, Engineering, Project Management

As vice president of Corporate Development for a large, privately owned, company (almost $500 million in sales) Karl’s responsibilities included valuation of potential acquisitions, start-up management of new acquisitions, and contract negotiations.

Henry D. Kopicko          Start-Up, Entity Selection, Business Plan, Contracting, Legal, Negotiations, Real Estate

Henry spent 23 years in the automotive industry in a number of functions, including business planning, engineering, and supervision.  He holds an MBA and a law degree, with a concentration in business transactions.  He presently has an active law practice focused on business law as well as real estate, probate and estate planning.

Jeanette Kroth             Banking, Business Plans, Financing 

Ed Krupa                       Accounting, Bookkeeping, Business Plans, Cash Flow, Inventory Management 

Jeff LaForest                Business Plans, Project Management, Sales, Start-Up, General Management

Dale Leslie                   Marketing, Human Resources, Training

Erica Leverette-Traore    General Management, Nonprofit Associations, Consulting, Business Planning, Marketing, Customer Service

Michael Mason             Start-up, Strategic Planning, Sales, General Management, Internet, Budgets

Hank McQueen            Marketing, Human Resources, Administration, Banking, Government Contracts, Consulting

Santosh Mehra            Business Planning, Accounting, Bookkeeping, and Financial Planning 

James Moore               Administration, Training, Consulting

James Patton              Start Up, Accounting, Finance, Cost Estimating, Importing, Insurance, Retail

Educated as an engineer and accountant, James worked for 25 years as a financial and operations manager in the ferrous metals industry. He then served six years as a gubernatorial-appointed official in state government.

Patrick Perfitt                Financial Planning, Business Taxes, Benefits, Marketing, Advertising

Peggy Ann Pobuda         Retail, Marketing, Start-up, Business Planning, Budgets, Financial Planning

As a regional manager with Ethan Allen, Peggy was responsible for the profitability and continued growth of stores in three states and Canada. She was involved in hiring, budgets, marketing, and the planning of relocations and new construction.

Scott Ringlein                Business Planning, Product Development, Project Management, Quality Systems, Research & Development 

Clifford Sheldon            Banking, Finance, Cash Flow, Business Plans, Budgets, Start-Up 

Ashok Singhal               Finance, Human Resources, Business Plans, Construction, Project Management 

Martin Stolzenberg       Advertising, Business Plans, Marketing, Communications, Market Research

Eric Winklendt              Human Resources, Marketing, Finance, Business Plan, Operations, Turn-arounds

Mark Winterhalter        Administration, Business Plan, Computer Information Systems

Mark has over 28 years experience in retail technology management as a CIO. Prior to that, he was president of his own technology consulting firm.

Ed Zimmer          Computer Software & Systems, Patents & Intellectual Property, Financing, Real Estate
                         
  (available for e-mail counseling through www.score.org)



Other Resource Volunteers . . .


Cheryl Gracie
          Administration, Marketing, Business Planning

Eddie Henderson     Start-Up, Business Planning, Production Management  (Counselor emeritus)